The Securus Technologies network has been a part of the inmate telecommunications industry for over 50+ years. They allow their customers to be an active part of their network with real customer feedback options. Customers are prompted to tell other users about their experience and refer services over an elite customer feedback forum located on their website. Their customers have the option of choosing from technologically advanced features that aren’t available through competitor networks. As an initial network regulating provider, Securus is now a leading telecommunications provider under the direction of their professional businessman and CEO, Rick A. Smith.
Who Is Securus Technologies
Securus Technologies started as a state operated telecommunications regulations provider under the direction of the local Public Utility Commission. Their responsibilities included auditing other networks, monitoring inmate telecommunications, surveillance, and customer support. They were responsible for the regulating of other networks including Global Tel-Link. Securus soon became an inmate calling provider on their own allowing their customers to take part in a trusted network with affordable rates. They’re also the recent recipients of the prestigious Stevie Award for an excellence in customer service and continue to train their over 13,000+ in a high level of customer support. Read more on Crunchbase.com
How Rick A. Smith Plays His Role At Securus
Rick A. Smith was the main force behind the Securus Technologies crime prevention program designed at stopping most inmate telecommunications crimes beyond incarceration. They have enacted a customer feedback forum that has was designed by their CEO, Rick Smith. He understood that most crimes in a correctional facility start over the telephone and he ensured Securus would be there with proven results.
Securus Technologies Crime Prevention
– stop illegal inmate gambling
– stop illegal inmate money transfer
– stop correctional facility cellphone abuse
– ensure the safety of the general public
– stop illegal inmate contraband
Securus Technologies Popular Features
Are you interested in avoiding those uncomfortable, but necessary searches to visit your friends and love ones in a correctional facility? The Securus Technologies visitation app is one of their most popular features among user comments. They offer a this feature to customers eighteen years of age or older with a valid payment method. Read more on PRNewsWire.com.
An inmate voicemail options allows you to get a message to an inmate in record timing for a small fee. They’re given an access account from the facility and they can retrieve facility approved messages at any time.
Rick Smith Securus continues to be the leaders in a competitive inmate calling network. There website provides a detailed listing of all of their services and features with an easy registration process conveniently from online.