The popular product that people buy from JD.com in recent years have been consumer goods, food, and also fashion. JD.com have 500 logistic centers which is probably more than Amazon, and their website gives the commitment of a delivery in under either 6 hours or 20 hours, depending on where you live in China, according to CEO and founder Richard Liu Qiangdong.
The delivery process in Beijing is such that they only need about three hours. It is called “3-3-1”, in other words if you order before 5:00 then you will get the product by 10pm. If you order by 1am, you will get it next day. They treat all customers the same, and there is no hierarchy for delivery depending on social status; Even Richard Liu gets the same delivery speed as a customer).
An interview called “An Insight, An Idea” sits down with Richard Liu to discuss his career and how he has transformed the retail industry. His company JD.com is now one of the largest retailers in all of China and it has been very successful.
As one of the wealthier people in China, being wealthy is more of a sense of responsibility because you have power in your hands to grow yourself, your company, and society at the same time simultaneously: that is what Richard Liu Qiangdong would like to do. He jokes that most of his friends are wealthy now. All of his classmates were hardworking people, and regardless of what they do for a living they ended up pretty well.
In terms of goals of expanding into the United States, Richard Liu states that the goal JD.com is bring the best products from around the world into China. The second step is to go Southeast Asia, and then Europe and Asia. The company has four core companies. Refer to This Article for additional information.
His company has weekly meetings with WeChat, and in terms of growth and expansion is looking to switch Richard Liu Qiangdong’s business strategies depending on how each region of the world works. The economy grew over 8% in the past four years and may drop down to a more reasonable level in the coming year. Richard Liu says that they will help users and supplies services to become better during this time, help their suppliers grow, and quality grow as well like better profitability to shareholders.