Securus Technologies Receives Gold Stevie Award

Securus Technologies is the chief provider of civil as well as criminal justice IT resolutions. The companies headquarter located in Dallas Texas. It serves over 3450 agencies and more than one million inmates in North America. It has significantly increased public safety over the years and the monitoring system. The company received the Gold Stevie Award after being top listed in January as one of the finalists. The award was given to the best company that has excellent customer care and treats its employees well. Securus emerged the winner as this requirement has been their top priority for long.

Securus has worked tirelessly to be the leading firm. Securus Technologies deserves the award because it has built trust over the years. It has maintained an active track record and had very few pitfalls. They also take immediate measures to correct them to prevent the collapse of the firm thus keeping its record clean.

I also rate it high as over the years it has observed the advertising and selling rules. The company has produced honest adverts that abide by the set rules. The products and services are distinct and disclose all the information on the products.

Securus technologies are transparent. It openly reveals the nature, location and the owner of the business. It also gives out all his procedures, guarantees and policies that are required by the buyer. Thus I rank it high as the adverts become apparent. The enterprise also addresses various misunderstandings in the marketplace responsively. They correct them quickly and with confidence.

I rank Securus high in confidentiality. It safeguards the data collected and has respect to the customer’s preference to their personal information. They protect it against vices such as fraud. Besides that, I rate it high as it approaches all its transactions with integrity and it’s highly committed. To achieve all this company trains its staff with the former in mind. This makes the employees provide quality service to the clients. The rating of Securus as the first technology company has proven that they put into practice what they say as opposed to its competitors.

 

Securus Technologies Introduces More Applications for its Clients

Securus Technologies is one of the institutions in North America that offers technology and communication solutions. Securus Technologies offers its important services to the correctional facilities in the country. The company is led by a team of professionals who are experienced in the modern technology, and this explains why it has invented so many applications for the inmates.

 

Last year, the company acquired a technology company called JPay. JPay is one of the leaders in technological products and services, and it was started to serve the correctional centers in the state. The new acquisition has enabled Securus Technologies to offer its clients the best services and products in the market, beating all its competitors.

 

After the acquisition, Securus Technologies has managed to come up with several applications that have improved the lives of the inmates. Not long, the inmates would stay for many days without seeing their loved ones or communicating with them. This changed just recently when the company introduced a video communication.

The video communication application has been a life savior for the families and friends who have their loved ones in the prisons. The families do not have to travel for long distances or make very long queues so that they can have an opportunity to see their incarcerated loved ones. It is also very easy for the inmates to participate in important family events such as birthdays through the communication platform.

 

This year, Securus Technologies introduced the Inmate Forms and Grievance Application on ConnectUs. The new application was introduced to make important services easily available to the inmates. The individuals working in the facilities will also benefit from the app that uses the latest technology to request important services such as medical forms. Once an inmate requests for a service, it will be easy to record using the app, and it will only take several minutes.